Here's another quality tech tip from senior refrigeration and HVAC tech Jeremy Smith. Jeremy lives in Ohio, so he knows a thing or three about the cold. As HVAC/R techs, we're often called on to work in some of the worst weather conditions. With the cold weather, I thought it timely to share some tips […]

This is the tale of how I found myself stuck on a service call for over 12 hours on a weekend due to my failure to re-diagnose an issue. I was working for a service company that had many accounts with local gas stations. These were large customers, and we did everything we could to […]

When you work on a heat pump system and want to test defrost, you can follow many different test procedures to test the board and sensors. Most involve “forcing” a defrost by shorting out pins on the board or advancing the time of the defrost initiation and installing a factory-provided pin jumper. Lots of pins […]