When working in a business with people, you have two options: 1. Become bitter as you experience people, life, and issues. 2. Grow from experiencing people, life, and issues. I’m not proud to say it, but I realize now that when I started my business and had bad experiences, I would run to option #1 […]

How many times has the following situation happened to you? You're on your way to that final service call. While you're listening to the customer explain their complaints over the phone, there's this precise moment where you've thought: “I know what it is already. This will be a quick one.” Sometimes, intuition proves to be […]

Almost nothing is as de-motivational and soul-sucking as boredom and complacency, and there is often no other place that we experience as much monotony as our work. Here is my top list of four ways to keep from dying of boredom in business. 1. See the Art in Your Work Many of us may be […]