We've all been new at one time or another, so there is no need to get all judgy about some of the mistakes new techs make just because they are inexperienced. However… These are some very preventable mistakes that occur due to simple oversights and carelessness that need to happen 0% of the time. Bad […]

Old-timers always used to say that running plumbing and condensate drains wasn't rocket science because “water flows downhill.” While that may be true, water also floats in the air, goes uphill, and forces its way through concrete. Here is a look at some of the ways that water moves that impact building comfort and integrity. […]

I started working as a tech when I was 17 years old, fresh out of trade school. My first winter out on my own, I went to a service call in an older part of Orlando, a part of town I had never worked in before. It was an especially cold winter that year, and […]