My technician (and brother-in-law), Bert, made a good point. (It's hard for me to admit it, but it's true.) When he needs to open the refrigerant circuit to make a repair, regardless of whether he is recovering or pumping down, he pulls out his nitrogen tank and his regulator. (We like the Western Enterprises VN-500 […]

Air-to-water pool heat pumps are seeing more and more popularity in the climates that can support them over the more traditional gas and electric pool heaters we usually see. While they definitely contain some familiar operating principles to an air-to-air heat pump, there are some striking differences in how the heat is transferred and how […]

How many times has the following situation happened to you? You're on your way to that final service call. While you're listening to the customer explain their complaints over the phone, there's this precise moment where you've thought: “I know what it is already. This will be a quick one.” Sometimes, intuition proves to be […]