The point of this article is to give you a full understanding of the role fuses, overloads, and circuit breakers play in the protection of HVAC/R equipment. If you skim-read or jump to conclusions, you will be tempted to argue. Be patient; if you want to understand, you will need to read all the way […]

It was an awkward conversation, bringing a technician nearly twice my age into my office for a talk. “I'm good at fixing units. I'm not some fancy-talking sales tech,” the technician half-mumbled as I sat looking at him. “The customer complained that you made them feel uncomfortable, you were unfriendly, and you tracked dirt in […]

As a leader, it’s healthy to take a step back and see if you’ve become “That Boss.” You know, the one who nobody wants to work for and who doesn't have a shred of self-awareness. I worked at a large corporation for 5+ years, and it was easy to tell which managers valued employees. It […]