There are a few important things that I suggest checking on every service call to reduce callbacks and increase customer satisfaction. One of them that often gets missed is preventing wire rub-outs. One of my area managers and experienced tech Jesse Claerbout shot a video showing the simple step he takes to prevent major damage. […]

The first law of thermodynamics is an extension of the law of energy conservation. The latter states that energy can be neither created nor destroyed but converts from one form to another. Thermodynamics is the study of heat’s relationship with mechanical work, and it establishes heat as a form of energy that can be neither […]

This quick article was written by market refrigeration tech Clayton Peeples. Thanks, Clayton! Adjusting the TXV should be done last after checking all other causes of the case being warm or floodback on the rack. TXVs very rarely go bad; generally, it's a dirty screen or a failed powerhead, both of which can be addressed […]