As HVAC/R Technicians, we use tools and instruments to take measurements every day. In fact, 90% of our job could not be done efficiently without some kind of measurement.  “How do we measure?” “With what instruments?” “How accurate are these measurements?” These are all questions a thoughtful technician should ask before spending money on a […]

Callbacks are horrible. They kill the trade from every possible angle in ways that are hard to quantify fully or make up for. They destroy customer satisfaction and reduce technician morale by causing long hours, resulting in unprofitability for companies and less earning opportunity for everyone. Possibly worse of all, callbacks tell customers that you […]

“Robert Boyle” by Stifts- och landsbiblioteket i Skara is licensed under CC BY 2.0 Robert Boyle was an Anglo-Irish philosopher and scientist born in 1627. He had a privileged upbringing, as he was a son of the first earl of Cork, and his social standing gave him access to a first-class education at Eton College. […]