These are two separate emails that I sent to our customers and staff in preparation for what could be a very hot Memorial Day weekend (2019). I'm sharing it here so that you can use parts of it in your business as you see fit. I hate seeing techs get beat up on hot holiday […]

When you walk up to a piece of equipment, you want to follow a process to ensure that you accomplish five things: #1 – You diagnose the fault correctly. #2 – If possible, you find the “why” of the failure. #3 – Find any other problems or potential problems with the system that can cause […]

  What should the delta T (ΔT) be? What do you mean!? 20 degrees, of course! We are referring to the air temperature drop across an air handling unit or evaporator coil in cooling mode. Actually, depending on who you ask, the answer will range between 18-22 degrees Fahrenheit. Heck, I’ve heard some insist that […]