I get emails from time to time with questions that stem from the articles or the podcast. This was a great question, but I was not the best person to answer it. I reached out to Jeff Neiman, our resident HVAC School chiller tech, and he answered it. Here is the question: Hello Bryan, Thanks […]

It was an awkward conversation, bringing a technician nearly twice my age into my office for a talk. “I'm good at fixing units. I'm not some fancy-talking sales tech,” the technician half-mumbled as I sat looking at him. “The customer complained that you made them feel uncomfortable, you were unfriendly, and you tracked dirt in […]

There are many acceptable methods for making a wire splice, and you need to consider many different factors when making a splice. Here are a few considerations. High Voltage vs. Low Voltage – If the connection is 24V or less, it USUALLY has fewer NEC (National Electrical Code) rules and regulations concerning how the connections are […]