I bought a crappy old house built in the 1920s a few years into my marriage. There were so many things wrong with it. Water intrusion, leaking pipes, roots in the sewer line… on and on. But it was our house, and we loved it. One issue was that the water heater was tiny, and […]

In the residential HVAC industry, technicians are faced with customers every day. Each interaction presents its own set of unique challenges since no two customers are ever the same. While the variety of people we may encounter is wide, the HVAC technician's variety of soft skills and intuitive ability to communicate needs to be even […]

Over the past year, we have been adding 3D animations to our YouTube channel. It can be difficult to film everything we do in the field, so we've found 3D animations to be a helpful tool to show how parts work and how to do certain tasks. So far, we've uploaded nine 3D animations. This […]