Service valves are so basic, and we see them with such regularity that we can miss them altogether. Before I give the tips, I want to address the tech who tells the customer it was “probably the service valve” or “the caps were loose” as a plausible reason for a leak without actually making a […]

Look closely at a contactor on your truck, and you may find some interesting ratings you never noticed—things like terminal ambient temperature ratings and torque specs. One reading you may overlook is the RES AMPACITY of the contactor or relay. The RES rating is the RESISTIVE LOAD AMPACITY (amperage capacity) or rating. Remember, a contactor and […]

These are two separate emails that I sent to our customers and staff in preparation for what could be a very hot Memorial Day weekend (2019). I'm sharing it here so that you can use parts of it in your business as you see fit. I hate seeing techs get beat up on hot holiday […]