This article was written by senior furnace tech Benoît (Ben) Mongeau. Ben hails from the frozen tundra of Ontario, Canada, where high-efficiency gas furnaces are commonplace. While some codes and practices may be different from the US, I find that most of it is common sense and translates pretty well. One glaring difference between Canada […]

A good technician uses their senses before they use diagnostic tools. Is your suction line abnormally cold? Make sure the evaporator coil isn't frozen, and inspect for obvious airflow issues like a dirty filter or evaporator coil. Is your liquid line abnormally warm to the touch? It could be a dirty condenser, condensing fan issue, […]

Do you remember the first time you used a ratchet? Neither do I, but I DO remember the context in which I first used one. In order to understand my story with ratchets, I need to introduce you to my grandpa, Don, the man who I have always called “Papa.” My grandpa has done so […]