I've heard the phrase, “It's too cold to set the charge!” for as long as I've been in the trade. I've also heard some variations of, “We need to come back and set the charge,” or, “We need to come back to do XYZ [some other thing].” Granted, there are cases where you do actually […]

I'm not sure who first started calling evaporator coil odors “dirty sock syndrome,” but I really wish they hadn't. Nowadays, every tech out there can't help but categorize every odor from the system as “dirty sock syndrome,” and customers just LOVE to hear that they have a “syndrome” named after a dirty locker room smell. […]

In order to wrap my head around diagnostic issues, it helps me engage in thought experiments where I think of more extreme examples of an issue or situation or consider the ideal to find the “edges” of a concept. Once I find the extreme edges, I can begin to sort down to a more exact […]