How many times has the following situation happened to you? You're on your way to that final service call. While you're listening to the customer explain their complaints over the phone, there's this precise moment where you've thought: “I know what it is already. This will be a quick one.” Sometimes, intuition proves to be […]

Sometimes, we can focus on the more complicated aspects of a system and parts installation—like evacuation and flowing nitrogen—and forget the simple and critical common-sense steps to keep contaminants out of the system. One of these is pre-cleaning the tubing and connection before cutting or unsweating. For example: If you are replacing a coil, use […]

Nomenclature on HVAC/R equipment is a sequence of numbers and letters a manufacturer uses to speak directly to the technician. Lots of initial upfront information is handed to the technician by the manufacturer the moment the technician reads the nomenclature in the model and serial numbers. So, how do we make sense of these seemingly […]