This article was written by longtime contributor and RSES CM Jeremy Smith. Thanks, Jeremy! Nitrogen doesn’t absorb moisture like many techs think that it does, and I think that we, as technicians, need to reevaluate the reasons for the “triple evacuation” process. OK. Hold on, now. Put down the pitchforks and torches, and give me […]

When working in a business with people, you have two options: 1. Become bitter as you experience people, life, and issues. 2. Grow from experiencing people, life, and issues. I’m not proud to say it, but I realize now that when I started my business and had bad experiences, I would run to option #1 […]

Training is important for businesses of all industries, but it’s especially vital to the success of your HVAC business.  When new people join your team, you need to be able to teach them the basics of your team’s operations, such as how to report time and log their travel expenses. Then, they must get up […]