How many times has the following situation happened to you? You're on your way to that final service call. While you're listening to the customer explain their complaints over the phone, there's this precise moment where you've thought: “I know what it is already. This will be a quick one.” Sometimes, intuition proves to be […]

There are several types of ice machines, but in this article, we will focus on cuber style and flaker or nugget style. Both types produce ice, but the process of freezing and harvesting is a little different. The application in which the ice will be used will determine what style of machine is needed. I […]

Introduction Replacing a reversing valve is either every technician’s dream or nightmare. The sheer amount of brazing involved in confined spaces will inspire either delight or nightmares about the upcoming valve replacement. Fortunately, these emotional highs and lows are uncommon because we don’t diagnose and replace bad reversing valves very often.  That itself poses a […]