“Haven’t you heard?! Air conditioning is a fundamental human right! If you don’t support my right to have air conditioning 24/7, then you’re an awful human being!” Okay, that impression of an entitled customer is a bit of an exaggeration, but it is true that customers have high expectations for service workers.  But can we […]

For years, I've worked with and around people who view work, problems, and goals differently than I do. I've often told my wife that I have an issue managing and leading administrators, salespeople, and other inside staff. Why? It's because I just don't communicate in a way they seem to like. It's been 20 years […]

In HVAC, you will hear the word “flux” used in two totally different parts of the trade. You may have heard of magnetic flux before. Magnetic flux is the lines of force that emanate from a magnet. You often hear about magnetic flux lines in discussions of motor theory. Transformers also use electromagnetic flux to […]