We had a class with our refrigeration techs, and the topic of leaking and bypassing service “angle” valves and ball valves came up. One of the techs pointed out that most valves recommend loosening the top nut on ball valves and the packing nut on angle valves before turning the stem for maximum longevity of […]

There are many examples of teaching using metaphors to help someone grasp how something works without being EXACTLY correct. Some examples are how we often use water flow to explain electrical flow or refrigerant circuit dynamics. It's enough like the way it works to get our heads wrapped around it, but there are many differences. […]

  The most common—and often most frustrating—questions that trainers and senior techs get asked sound something like this: “What should my ______ be?” or “My _____ is at ______. Does that sound right?” Usually, when the conversation is over, both the senior and junior techs walk away feeling frustrated because the junior tech just wanted […]