Yes, I'm walking a fine line with that title or even writing about Labor Day or workers' movements at all. So, let's take a step back, strip away the politics and economic theory, and talk about this from a human standpoint. Peter McGuire was born in New York in the 1850s to a poor family […]

It was an awkward conversation, bringing a technician nearly twice my age into my office for a talk. “I'm good at fixing units. I'm not some fancy-talking sales tech,” the technician half-mumbled as I sat looking at him. “The customer complained that you made them feel uncomfortable, you were unfriendly, and you tracked dirt in […]

Nomenclature on HVAC/R equipment is a sequence of numbers and letters a manufacturer uses to speak directly to the technician. Lots of initial upfront information is handed to the technician by the manufacturer the moment the technician reads the nomenclature in the model and serial numbers. So, how do we make sense of these seemingly […]