Most techs and installers know that drains need to be pitched. I use the rule of thumb that drain lines should generally be pitched 1/4″ per foot of horizontal run. One thing that can easily be forgotten is pitching wall penetrations when drilling. It's as simple as drilling with a slight upward angle if drilling […]

Travel back in time with me to 2001. I was a young tech, proving my salt out there in the big world of commercial RTU maintenance. One of the steps in the Fall PM list was “test aux heat,” and by golly, that's what I was going to do! I was on the roof of […]

This article was inspired by a recent short podcast episode covering a common issue among leaders, creatives, and technicians who try new things. You can listen to that podcast HERE. Maybe you’ve had a time in your life where you felt like a pretender. You’re really not as knowledgeable as people think, and they wouldn’t […]