It was an awkward conversation, bringing a technician nearly twice my age into my office for a talk. “I'm good at fixing units. I'm not some fancy-talking sales tech,” the technician half-mumbled as I sat looking at him. “The customer complained that you made them feel uncomfortable, you were unfriendly, and you tracked dirt in […]

We may not realize it, but heat transfer inside our homes keeps the HVAC industry afloat. Without air conditioning in the summer, our buildings would remain stuffy, miserable places. That’s because heat can come from the outdoors, indoor objects (such as cooking appliances), and our bodies. So, this article will cover the three main types […]

This tech tip was written by experienced tech and VRV specialist Ryan Findley. Thanks, Ryan. This is a quick overview, not a substitute for taking proper manufacturer training.   This tech tip is geared towards the mechanic who is fairly new to VRV systems. As with anything, before we harness the ability to install or […]