Today, I ran a service call with another tech where the previous tech had diagnosed an intermittent piston restriction. I read the history beforehand. For the past several years, there were many assorted comfort complaints and a lot of minor charge adjustments in both the summer and winter. It is worth noting here that the […]

In the residential HVAC industry, technicians are faced with customers every day. Each interaction presents its own set of unique challenges since no two customers are ever the same. While the variety of people we may encounter is wide, the HVAC technician's variety of soft skills and intuitive ability to communicate needs to be even […]

When I first started in the trade, I used to advise customers with hot attics to install powered attic ventilators (PAVs) to “suck” that hot air out of the attic. It just made sense to me at the time; if the attic is hot, get the hot out! When I started learning more about design, […]