Callbacks are horrible. They kill the trade from every possible angle in ways that are hard to quantify fully or make up for. They destroy customer satisfaction and reduce technician morale by causing long hours, resulting in unprofitability for companies and less earning opportunity for everyone. Possibly worse of all, callbacks tell customers that you […]

DISCLAIMER: HVAC School is NOT an official OSHA safety training resource! Although we provide safety tips in good faith, our website is not a substitute for safety training from an authorized OSHA training source.   Let’s be honest: most of us probably got into the HVAC trade because we enjoy working with our hands. Unfortunately, […]

Business isn’t easy. Generally, when I look back at how much work it has taken to get a business off the ground, I wonder what I would have done if I had known what I know now. I wonder if I still would have been willing to put in all that work all over again. […]