First, let's state the obvious and clear the air a bit. The photo above is SUPER CHEESY! But this story is about three bad techs who don't know it, so a photo of three models clearly posing in clean clothes makes as good of a proxy for a bad tech as anything else. First off, I'm […]

This article includes significant contributions from Neil Comparetto and Brian Chadwick, both of whom are HVAC technicians in Virginia. Brian is also the owner of Chadwick Air, and Neil is a co-owner of Comparetto Comfort Solutions and a longtime contributor to HVAC School. Thanks, guys! DISCLAIMER: A lot of the information in this article is […]

We all know what excuses are. They tend to sound like, “I would’ve done a better job if I’d just had the right tools!” or “I would have found that disconnected duct if I weren't dispatched at 6 PM!” Some people probably say, “Those aren’t excuses. Those are reasons!” OK, sure, we can call them […]