Callbacks are horrible. They kill the trade from every possible angle in ways that are hard to quantify fully or make up for. They destroy customer satisfaction and reduce technician morale by causing long hours, resulting in unprofitability for companies and less earning opportunity for everyone. Possibly worse of all, callbacks tell customers that you […]

This article is based on HVAC School’s special video for 100k subscribers. The episode features Eric Mele, Andrew Greaves, and Sam Behncke as special guests. To celebrate HVAC School’s 100,000 YouTube subscribers milestone, we've released a video on a topic that applies to all sorts of HVAC techs. Customers don’t like making callbacks, and we […]

We had a situation a few months back where we needed to monitor amperage on a grocery store panel over a period of time. The trouble was that we needed data-logging capability AND accurate measurement at 600+ amps. Finding an all-in-one solution proved to be quite expensive. Luckily, my friend Jim Bergmann happens to own […]