“Haven’t you heard?! Air conditioning is a fundamental human right! If you don’t support my right to have air conditioning 24/7, then you’re an awful human being!” Okay, that impression of an entitled customer is a bit of an exaggeration, but it is true that customers have high expectations for service workers.  But can we […]

When you work on a heat pump system and want to test defrost, you can follow many different test procedures to test the board and sensors. Most involve “forcing” a defrost by shorting out pins on the board or advancing the time of the defrost initiation and installing a factory-provided pin jumper. Lots of pins […]

This article was written by Ryan Findley. Thanks, Ryan! This article will be geared toward HVAC techs who are new to mini-splits. As the mini-split market continues to grow, technicians face more and more challenges with these systems. The most critical challenges would be insufficient training and the lack of proper tools to work on […]