This article is based on HVAC School’s special video for 100k subscribers. The episode features Eric Mele, Andrew Greaves, and Sam Behncke as special guests. To celebrate HVAC School’s 100,000 YouTube subscribers milestone, we've released a video on a topic that applies to all sorts of HVAC techs. Customers don’t like making callbacks, and we […]

This article was written by Ryan Findley. Thanks, Ryan! This article will be geared toward HVAC techs who are new to mini-splits. As the mini-split market continues to grow, technicians face more and more challenges with these systems. The most critical challenges would be insufficient training and the lack of proper tools to work on […]

There are a few important things that I suggest checking on every service call to reduce callbacks and increase customer satisfaction. One of them that often gets missed is preventing wire rub-outs. One of my area managers and experienced tech Jesse Claerbout shot a video showing the simple step he takes to prevent major damage. […]