There is almost nothing worse than creating something—or doing something you are proud of—and getting no feedback. Wait, I take that back. Putting your heart and soul into something and then getting negative or dismissive feedback can be worse. How many times have you emailed a quote, a design, or photos of something asking for […]

Have you ever noticed that the more you're required to speed up to get all your work done in a day, the more the cleanliness of your work vehicle suffers? Some techs won't clean their vans, no matter how slow or busy the schedule gets, but most of us prefer a clean and organized vehicle. […]

I live in Central Florida, and while it can get pretty hot in the summer, we also tend to get afternoon thunderstorms that come and go in a flash. I have been connecting gauges, checking charges, and even pulling vacuums in the rain (even under umbrellas or cardboard boxes) for most of my career. Only […]