I need to warn you… The following list is the actual process we use at the company I own for our typical “standard” residential maintenance. I'm sure you will find some things you do differently. Take it for what it is, and I'm happy to get any feedback you may have. Read the call notes, […]

At the time of the publication of this article, COVID-19 (coronavirus) is spreading across the world at an alarming rate, and many people have self-quarantined to help slow or stop the spread of the virus. These precautionary measures are prudent and responsible. However, with the increased amount of time people spend inside their homes, there […]

I was sitting in a session at the HVAC Excellence educators conference (which was excellent, by the way), and my phone buzzed. So, like a typical punk kid, I looked down at it to see that my friend Josh had sent me a Facebook message asking if we served the east side of Orlando because […]