I need to warn you… The following list is the actual process we use at the company I own for our typical “standard” residential maintenance. I'm sure you will find some things you do differently. Take it for what it is, and I'm happy to get any feedback you may have. Read the call notes, […]

This article is part 3 in a 5-part series by Senior Refrigeration and HVAC Technician Jeremy Smith. Let's start with step#1 in the flowchart: Gather data. This is why we spend money on those fancy digital manifolds, shiny electrical meters, and other gadgets, widgets, and doodads. It isn't to brag about them on Facebook; it's […]

Many of the “old-timers” in our trade are baby boomers; they were likely born after World War II ended and before the mid-1960s. These people grew up in a different time than today’s millennials (Gen Y) and zoomers (Gen Z). As those old-timers continue to retire, our trade needs to start attracting, recruiting, and managing […]