We all see a lot of questions about dyes, leak stoppers, lubricants, inhibitors, and snake oil. All of those were designed to go into the refrigerant circuit and “improve” something. I just go back to what Ray Johnson always said. (Ray is one of my early heroes in the biz, and he taught me a […]

Even though there will almost surely be a healthy demand for HVAC service businesses, any service business is still at risk of going under. Most of the trouble comes down to money mismanagement or misunderstanding. The good news is that the risks are avoidable with proper education and care. We aren’t accountants or lawyers, but […]

Our technician, Sam, sauntered into my office this afternoon like techs often do on a slow spring afternoon before the summer hits. It's been a long day for me, lots of training prep, a bunch of little fires, and errands to stomp out, and I still didn't get my article for the day written. I […]