The most common method to defrost appropriately in refrigeration involves both time for initiation and a combination of time and temperature for defrost termination (ending defrost). But why can't we just use temperature or time alone? (You may wonder.) Imagine a common freezer with a designed box temperature of -10°F and a coil temperature of […]

Sometimes, you may have to replace a fancy thermostat with a simple one. It may be because the customer got fed up with all the options, or maybe the basic stat is the only thing on your truck. No matter the reason, you need to make sure the new thermostat can do the old one's […]

It was an awkward conversation, bringing a technician nearly twice my age into my office for a talk. “I'm good at fixing units. I'm not some fancy-talking sales tech,” the technician half-mumbled as I sat looking at him. “The customer complained that you made them feel uncomfortable, you were unfriendly, and you tracked dirt in […]