This is the tale of how I found myself stuck on a service call for over 12 hours on a weekend due to my failure to re-diagnose an issue. I was working for a service company that had many accounts with local gas stations. These were large customers, and we did everything we could to […]

I've heard a lot made of clocking gas meters over the years, and honestly, in Florida, there isn't too much call for heat. There are even fewer furnaces. I was pleasantly surprised when I found out how easy it actually is. Here is how you do it, step by step: #1 – Make sure all […]

When you work on a heat pump system and want to test defrost, you can follow many different test procedures to test the board and sensors. Most involve “forcing” a defrost by shorting out pins on the board or advancing the time of the defrost initiation and installing a factory-provided pin jumper. Lots of pins […]