This article was written by senior furnace tech Benoît (Ben) Mongeau. Ben hails from the frozen tundra of Ontario, Canada, where high-efficiency gas furnaces are commonplace. While some codes and practices may be different from the US, I find that most of it is common sense and translates pretty well. One glaring difference between Canada […]

As the evening approaches on this All Hallow's Eve, Reformation Day, or Halloween (depending on your preference), let us take a moment to focus on some of the truly terrifying elements of our trade—because the scariest stories are TRUE. Real Ghost Stories  The year was 1921, and a wealthy family purchased a new home in […]

A good technician uses their senses before they use diagnostic tools. Is your suction line abnormally cold? Make sure the evaporator coil isn't frozen, and inspect for obvious airflow issues like a dirty filter or evaporator coil. Is your liquid line abnormally warm to the touch? It could be a dirty condenser, condensing fan issue, […]