You've probably heard the famous last words, “Dude, watch this,” before a concussion, burn, shock, broken bones, or some other bodily harm. This phrase has become synonymous with young guys doing something dumb to impress their friends. Technicians have two common phrases that may not lead to bodily harm (although sometimes they might), and […]

The old adage goes: “When all you have is a hammer, everything looks like a nail.”  For some techs I know, even having a hammer can be challenging. I was pretty new in business, and my first real “employee” hire in the HVAC part of Kalos was my brother, Nathan. Many of you know him, […]

When I started in the trade, the idea of flowing nitrogen while brazing was nothing more than the punchline of a joke. Like pulling a vacuum with a micron gauge or proper recovery, it was a wink and nod proposition rather than a real practice. I've had to unlearn many bad habits since those early […]