It was an awkward conversation, bringing a technician nearly twice my age into my office for a talk. “I'm good at fixing units. I'm not some fancy-talking sales tech,” the technician half-mumbled as I sat looking at him. “The customer complained that you made them feel uncomfortable, you were unfriendly, and you tracked dirt in […]

This article was written by Senior Refrigeration tech Jeremy Smith. Big thanks to Jeremy for his contributions to HVAC School and the tech community. Having spent many years in the trade and many years reading posts from techs on forums and social media, a big issue that I see is that troubleshooting is something of […]

Jesse Grandbois is one of the techs who reads the tech tips, and he wrote a few tips that he wanted to share on some gas furnace control basics. This tip is about the basic terminal designations on a typical 24v gas valve. Thanks, Jesse! Have you ever noticed the TH/TR terminal on a gas […]