As an A/C tech, I can sometimes get the terms “defrost termination” and “defrost fail-safe” mixed up because they sound pretty similar. Before we cover these terms, let's set the basic defrost groundwork for refrigeration (coolers and freezers). Defrost is accomplished in one of a few ways; these first two only apply to “coolers” where […]

When you think of a salesman, what comes to mind? Do you imagine a quiet person who helps you solve your problems by listening and evaluating you as a customer? Probably not.  When most people hear the word ‘salesman,' they imagine a flashy personality who will talk to you for hours to try to get […]

One of my techs (Jim Walch) brought another common “double trap”-style issue to my attention: techs and installers running a drain too far into a condensate pump. When you run the system drain too deep into the pump reservoir, the water level can rise high enough to cover the drain end. That can create the […]