Every contractor is different. I get that. We don't all need to do everything the same way or include the same services with repairs, but there are some “best practices” that can save you a lot of heartache before, during, and after you make a big repair. Catch it During Diagnosis Let's say you […]

I received an email from a podcast listener with some furnace-related questions. Based on the nature of the questions, I figured it would be better to ask an experienced furnace tech. Benoît Mongeau agreed to help by answering the questions.  My name is Matt and I am a newer tech (fully licensed this September, have […]

We all see a lot of questions about dyes, leak stoppers, lubricants, inhibitors, and snake oil. All of those were designed to go into the refrigerant circuit and “improve” something. I just go back to what Ray Johnson always said. (Ray is one of my early heroes in the biz, and he taught me a […]