This is the tale of how I found myself stuck on a service call for over 12 hours on a weekend due to my failure to re-diagnose an issue. I was working for a service company that had many accounts with local gas stations. These were large customers, and we did everything we could to […]

Erich Vinson is a tech from Colorado and one of the most entertaining people I interact with online. He wrote this quick tech tip on stripping back the outer jacket properly on control wires, and it happens to also be something I preach. Thanks, Erich. In the first picture (above), you can see what happens […]

Every now and then, a tech will call me and give me the same story of woe. They're working on a system and have the following readings: Low superheat Low suction pressure Low head pressure They'll reassure me that the system airflow is correct. So, what could possibly be wrong? I'll ask how they could […]