This article is written by longtime tech Shaun McCann sharing his experiences with a big problem in our trade. Thanks for this, Shaun.  I started in the HVAC business working for a small commercial union shop in the late '80s. I left that job within a year and worked in the bar and restaurant business […]

First, let's state the obvious and clear the air a bit. The photo above is SUPER CHEESY! But this story is about three bad techs who don't know it, so a photo of three models clearly posing in clean clothes makes as good of a proxy for a bad tech as anything else. First off, I'm […]

One trait I've seen with good technicians is that they take their jobs VERY seriously, but they learn not to take themselves too seriously. A few months ago, I had someone tell me online that I must think I'm the A/C “god” because I'm always telling everyone the “right” way to do things. This got […]