In our line of work, it's all too easy to let your bad experiences inform your present and future experiences. That is especially true if you have a high emotional range. Having “emotional range” is a polite way of saying that you're a bit up and down (maybe even neurotic). We don’t believe that sensitivity […]

Yes, I'm walking a fine line with that title or even writing about Labor Day or workers' movements at all. So, let's take a step back, strip away the politics and economic theory, and talk about this from a human standpoint. Peter McGuire was born in New York in the 1850s to a poor family […]

See the photo above? This is a unit we (my company) serviced for a commercial customer. It doesn't matter if we aligned the belt, dialed in the charge, cleaned the condenser (using THIS thorough process), and got the drain pan clean. We look like dummies because the panel fell off. Also, as you may notice, […]