This is the tale of how I found myself stuck on a service call for over 12 hours on a weekend due to my failure to re-diagnose an issue. I was working for a service company that had many accounts with local gas stations. These were large customers, and we did everything we could to […]

If you are new to the trade, I'd like to welcome you. Like many skilled trades, the HVAC/R trade has many opportunities and can help you make a good living. If you are young and new to the trade, we need you. We are grateful to have you. However, if you aren't thoughtful, you might […]

Some techs and contractors swear that flex ducts are an evil invention and should never be used in ANY circumstance. I agree with what duct design expert Jack Rise said on the podcast when I asked him about flex ducts: “There's a lot of problems with flex duct, there really is, and it's a good product, […]