One of the most common questions we get from techs is about using a voltmeter to diagnose a high voltage circuit. It's especially tricky when a tech is used to working on a low-voltage or 120V circuit, where there is a clear “hot” side of the circuit and a clear “grounded” side of the circuit. […]

We can all agree that the future we all would have expected for 2020 when we rang in the new year isn't the one we got. We are all worried and looking to hedge our bets or cut our losses in one way or another, which makes sense. Given what we now know, let's look […]

I remember it like it was yesterday. It was my first day of work as a trainee at my first technician job, just a wet-behind-the-ears kid fresh out of trade school. It was a Monday morning, and the technicians and I were standing in the dusty warehouse surrounded by stacks and stacks of brand new […]