Do you remember the first time you used a ratchet? Neither do I, but I DO remember the context in which I first used one. In order to understand my story with ratchets, I need to introduce you to my grandpa, Don, the man who I have always called “Papa.” My grandpa has done so […]

Sometimes I beat around the bush too much in these tech tips, so let's get down to the nitty-gritty! (As Nacho Libre would say.) Humidity inside a home should be maintained between 30% and 60% relative humidity. I like to shoot for 50% in humid climates when possible (and by possible, I mean financially feasible […]

This tip was written by HVAC Applications and Technical Specialist Dakota Brown. Thanks, Dakota! As a technician, it was always the same old story: Are you done yet? There was always pressure from the office—either from the dispatcher, service manager, or project manager—to get the job done and get it done quickly. When I became […]