This tip was written by HVAC Applications and Technical Specialist Dakota Brown. Thanks, Dakota! As a technician, it was always the same old story: Are you done yet? There was always pressure from the office—either from the dispatcher, service manager, or project manager—to get the job done and get it done quickly. When I became […]

I’ve got a confession to make. I'm “that guy.” Call it OCD, call it being anal-retentive, but I'm always making an effort to be as technically correct as possible. One aspect of that effort has been the use of torque indicating or torque limiting tools when tightening fasteners. It started after I put new valve […]

How do we decide what to spend our time and attention on as technicians? What is truly important and what isn’t? At least here in Texas, the answer changes seasonally. When it’s 100 degrees outside, your priorities shift from long conversations about people’s pets to conveying necessary information about system problems so we can get […]