Erich Vinson is a tech from Colorado and one of the most entertaining people I interact with online. He wrote this quick tech tip on stripping back the outer jacket properly on control wires, and it happens to also be something I preach. Thanks, Erich. In the first picture (above), you can see what happens […]

I knew a tech when I was just starting who was hands down, no questions asked, the best technician at the company I worked. EVERYONE, we are talking over 60 techs… we all knew it. His name was Mike Gilford. Being the little brown-nosing ladder climber I was, I made a complete study of Mike […]

  The most common—and often most frustrating—questions that trainers and senior techs get asked sound something like this: “What should my ______ be?” or “My _____ is at ______. Does that sound right?” Usually, when the conversation is over, both the senior and junior techs walk away feeling frustrated because the junior tech just wanted […]