Marley was dead, to begin with. There is no doubt whatever about that. That's the way Charles Dickens begins his “A Christmas Carol,” one of the most well-known pieces of literature in the modern world. A short story that can be read aloud in a few hours has to start memorably, and this one certainly […]

This article was written by HVAC/furnace technician Benoît Mongeau. Thank you, Ben.     High efficiency (or 90%, or condensing) furnaces use a set of two heat exchangers to retrieve more heat from the combustion products than their mid-efficiency counterparts. Because of this, they generate flue gases much colder than those of a mid-efficiency or […]

Have you ever noticed that the more you're required to speed up to get all your work done in a day, the more the cleanliness of your work vehicle suffers? Some techs won't clean their vans, no matter how slow or busy the schedule gets, but most of us prefer a clean and organized vehicle. […]