“Haven’t you heard?! Air conditioning is a fundamental human right! If you don’t support my right to have air conditioning 24/7, then you’re an awful human being!” Okay, that impression of an entitled customer is a bit of an exaggeration, but it is true that customers have high expectations for service workers.  But can we […]

Remote Ice Machines Why would someone want to take an already complicated machine and make it even more complicated? The answer: human arrogance and engineer's hubris. (Just kidding.) Fortunately, thousands of these ice machines have been installed and serviced. Let's take a little overview of a few of the critical differences and things to consider […]

This article was written by senior furnace tech Benoît (Ben) Mongeau. Ben hails from the frozen tundra of Ontario, Canada, where high-efficiency gas furnaces are commonplace. While some codes and practices may be different from the US, I find that most of it is common sense and translates pretty well. One glaring difference between Canada […]