My grandfather is a really interesting guy. He grew up working in the Pennsylvania coal mines starting at the age of 7 or 8. Then, he worked as a well driller, was a plumber, went to HVAC school, did some gas work, worked a while as an electrician, became a welder, was a diver, and […]

This is the tale of how I found myself stuck on a service call for over 12 hours on a weekend due to my failure to re-diagnose an issue. I was working for a service company that had many accounts with local gas stations. These were large customers, and we did everything we could to […]

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