So many techs are OBSESSED with how to set a charge rather than understanding all of the readings, specs, and system conditions that go into optimum system performance. Before “setting the charge,” I suggest (nay, I REQUIRE) that you do a full visual inspection of the system, have an understanding of the initial factory charge […]

A guide to the “House As A System” approach to understanding comfort, IAQ, durability, and energy consumption issues caused by building air leakage and HVAC-driven pressure imbalances in single-family homes. This article is a collaborative effort between Sam Myers of Retrotec and Genry Garcia of Comfort Dynamics, Inc. Sam and Genry will be giving a […]

There are a few important things that I suggest checking on every service call to reduce callbacks and increase customer satisfaction. One of them that often gets missed is preventing wire rub-outs. One of my area managers and experienced tech Jesse Claerbout shot a video showing the simple step he takes to prevent major damage. […]